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Responsible Gaming

Responsible Gambling

At WMS Gaming Casinos (Light & Wonder), we take responsible gaming seriously. We aim to provide a safe and enjoyable experience for all our players while promoting healthy betting habits.

Safe and Balanced Gaming Habits

To maintain a balanced gaming lifestyle, it's essential to set realistic expectations about your chances of winning or losing. Never use gambling as the primary source of income. Set aside funds specifically for entertainment purposes only.

  • Limit your gaming sessions to reasonable time frames.
  • Avoid chasing losses by betting more than you can afford.
  • Prioritize other aspects of life, such as work, relationships, and personal growth.

Budget and Bankroll Management

To manage your finances effectively:

  1. Determine a budget for entertainment purposes and stick to it.
  2. Set limits on deposits, wagers, or losses to avoid overcommitting financially.
  3. Regularly monitor your account balance to ensure you stay within your allocated funds.

Deposit, Loss, Wager, and Session Limits

Set practical limits:

  • Deposit limits: control the amount of money available for gaming sessions.
  • Loss limits: stop playing when reaching a predetermined loss threshold.
  • Wager limits: manage bets to avoid over-investment in individual games or events.
  • Session limits: restrict gaming time frames to maintain a healthy balance between leisure and other life activities.

Reality Checks and Time Reminders

Enable these helpful tools:

  1. Reality checks: receive notifications about your account activity, betting habits, and losses.
  2. Time reminders: schedule intervals for taking breaks or ending sessions based on predetermined goals.

Cooling-off Periods and Self-Exclusion Tools

Access cooling off periods and self-exclusion options to protect yourself from excessive gaming:

  • Cooling-off periods: temporarily suspend access to your account for a specified period.
  • Self-exclusion tools: completely restrict access to your account, ideally for an extended duration or even permanently.

Account Verification and Age Restrictions

Verify your age and ensure accurate identification when opening an account to prevent underage or unauthorized access:

  1. Verify identity through required documentation.
  2. Set strict age restrictions based on applicable laws and regulations.

Protection of Vulnerable Players

At WMS Gaming Casinos (Light & Wonder), we recognize the importance of safeguarding vulnerable players from problematic gaming behaviors. If you suspect someone may be struggling with addiction or excessive gaming habits, refer them to support organizations listed below for help:

  • Provide resources such as phone numbers, email addresses, and online contact details.
  • Support organizations that specialize in responsible gambling practices.

Warning Signs of Problematic Gambling

Identify potential indicators of problematic behavior to seek assistance early on:

  • Increased frequency or duration of gaming sessions
  • Unsettled financial situations due to excessive spending
  • Difficulty disconnecting from gaming and experiencing withdrawal symptoms

Support Organisations or Professional Help Resources

Find trusted organizations offering guidance and support for players in need:

  1. National helplines or hotlines dedicated to responsible gambling.
  2. Online forums providing safe spaces for discussion about addiction recovery.

Responsible Bonus Usage

Enjoy bonuses responsibly by following guidelines on bonus terms, wagering requirements, and expiration dates to avoid over-committing resources while taking advantage of promotional offers:

  • Read and understand the bonus conditions carefully before using them
  • Stick to allocated funds for gaming

Safer Gambling during Slots, Live Casino, Sportsbook, or Promotional Play

Be mindful of your behavior across different types of games and promotions:

  1. Set specific limits for each type of game (e.g., slot machines, live casino)
  2. Utilize reality checks and time reminders more frequently
  3. Regularly monitor account balance

Mobile Gambling Awareness

Understand how mobile gaming can impact your behavior:

  • Monitor device usage patterns.
  • Set specific goals for controlling playtime when playing on-the-go.

Family/Device Protection Measures

Protect those around you from excessive or addictive habits by implementing various controls:

  1. Restrict access to financial resources through parental control or account restrictions
  2. Utilize blocking tools such as internet blockers or website filters.
  3. Educate family members about responsible gaming practices.

Account Security and Player Protection

Ensure your WMS Gaming Casinos (Light & Wonder) experience remains secure with built-in player safeguards:

  • Enable account security measures like passwords, two-factor authentication, and regular session logging-out
  • Protect sensitive information by enabling strong encryption

Compliance with Licensing or Gambling Regulations

Abide by applicable gaming laws to maintain trustworthiness in the market. Regularly check for regulatory updates from relevant authorities.

Fairness, RNG Systems, and Transparent Gameplay Where Relevant

Rest assured that our games meet strict standards of fairness using random number generators:

  1. Random Number Generators (RNG): ensure unpredictable outcomes.
  2. Fair Play: adhere to industry-recognized guidelines for integrity in game development.

By prioritizing responsible gaming habits, you will create a more enjoyable experience both on and off WMS Gaming Casinos (Light & Wonder) platforms.

At the same time we want to encourage all players not just of our platform to use safe and balanced gaming practices by following these key recommendations:

  1. Do not gamble when feeling stressed, depressed or anxious
  2. Make sure that your account is secure with up-to-date security software
  3. Stay in control of how much you are spending on gambling
  4. Seek help if you feel like your loved one's behavior is causing problems