Terms & Conditions

Terms & Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between WMS Gaming Casinos (Light & Wonder) (the "Platform", "we" or "us") and you, the user ("you" or "your"). By accessing and using our Platform, you agree to be bound by these Terms. Please read them carefully before proceeding.

Acceptance of the Terms

By registering an account, placing a bet, participating in any promotions or offers, or otherwise utilizing the services provided on this website (the "Platform"), you acknowledge that you have read, understood and agree to be legally bound by these Terms.

If you do not accept these Terms, please leave our Platform immediately. We reserve the right to modify these Terms at any time without prior notice.

Eligibility Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Platform.

By using our services, you confirm that:

1. You are of legal age and capacity.
2. You have read, understood and agree to comply with all applicable laws and regulations.

Account Registration Rules

To create an account on our Platform, you must provide accurate information as requested during the registration process. We reserve the right to verify your details at any time.

1. Each user is limited to one (1) registered account.
2. Sharing or distributing login credentials with third parties is strictly prohibited.

Identity Verification and KYC

To maintain a secure gaming environment, we require you to undergo identity verification ("KYC") as part of the registration process. This may involve providing documents such as passport, driver's license, utility bills, proof of address, etc. We reserve the right to request additional information or documentation at any time.

Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date account information, including your personal details, email address and phone number.

1. You agree not to misrepresent yourself in any way.
2. Any changes to your details must be reported immediately through our Platform's contact channels.

Account Security Responsibilities

To ensure the security of your account, we recommend using a unique and complex password, keeping it confidential and avoiding sharing login credentials with third parties.

1. You are responsible for all activity on your account until you notify us of any suspicious activity or potential breach.
2. We reserve the right to suspend or cancel your account if we suspect unauthorized access or misuse.

Login Credentials and Password Protection

You must protect your login credentials at all times, keeping them confidential and secure from unauthorized access. In the event of lost or compromised login credentials:

1. Immediately report this through our Platform's contact channels.
2. Reset your password using our designated reset procedures.

Restricted Behaviour and Prohibited Activities

Engaging in any of the following activities may result in account suspension or closure, as well as voiding of winnings and/or deposits made during such activity:

1. Cheating, colluding with other users or exploiting system vulnerabilities.
2. Using unauthorized software or scripts to manipulate gameplay.

Multi-Accounting and Fraud Prevention

We have a zero-tolerance policy towards multi-accounting (creating multiple accounts for the same user) and any form of fraud.

1. Engaging in such activities may result in account suspension, voided winnings and/or deposits.
2. We reserve the right to investigate suspected incidents thoroughly and take disciplinary action as deemed necessary.

Bonus and Promotion Rules

Any bonuses or promotions offered by us are subject to their respective terms and conditions, which may be found on our Platform or communicated separately through various channels.

1. Bonus offers are valid only for registered users who meet specified eligibility criteria.
2. Participating in any promotion implies acceptance of the associated bonus terms and conditions.

Wagering and Gameplay Conditions

To ensure a fair gaming environment:

1. All games must be played with real money, as applicable to specific game types or tournaments.
2. You are responsible for understanding all game rules and guidelines prior to participating in gameplay.
3. Abusing bonuses by playing games with bonus funds that do not meet wagering requirements will result in account suspension.

Bonus Abuse Prevention

Manipulating the system or engaging in any form of bonus abuse (e.g., exploiting bonus offers, creating fake accounts) may lead to:

1. Voided winnings and/or deposits.
2. Account suspension or closure.

We reserve the right to investigate such incidents thoroughly and take disciplinary action as deemed necessary.

Deposits and Withdrawals

You agree that any transactions on your account are final unless otherwise specified in our Terms or applicable laws. Please note that all withdrawal requests will be subject to verification procedures, including KYC checks, before processing:

1. We may request additional documentation or proof of identity.
2. All deposit and withdrawal methods must comply with local regulations.

Verification Before Withdrawals

To ensure your safety and security, we require you to complete the following steps prior to making a withdrawal request:

1. Complete the mandatory verification process (KYC).
2. Wait for our team's confirmation that all necessary documents have been received.
3. We reserve the right to verify additional information before processing any withdrawals.

Processing and Review Procedures

We will review your withdrawal requests as quickly as possible. However:

1. Verification may take longer depending on individual circumstances.
2. Delays or issues with verification might impact our ability to process a timely withdrawal.

Responsible Gambling Expectations

It is essential that you gamble responsibly and manage your gaming sessions wisely. We recommend setting limits for yourself, such as depositing maximum amounts or taking regular breaks:

1. Setting realistic limits will help prevent financial harm.
2. Seeking support from responsible gambling organizations can be beneficial if you feel like your behavior has become problematic.

Self-Exclusion and Account Restrictions

If you have difficulty controlling your gaming habits or wish to self-exclude yourself for a specified period, please contact our customer service team:

1. We may require proof of identity before processing your request.
2. Your account will be restricted from accessing the Platform during this time.

Please note that we are committed to protecting vulnerable individuals and maintaining an inclusive environment for all users.

Game Fairness and RNG Systems

To ensure fairness in gameplay, our Platform uses Random Number Generators ("RNGs") that have been thoroughly tested and certified by independent third parties:

1. All games provided on this Platform operate using reliable and unbiased RNG systems.
2. We continually monitor and review the performance of these systems to maintain the highest level of fairness.

Technical Interruptions or Voided Gameplay

We do our best to provide an uninterrupted gaming experience, but in exceptional circumstances (e.g., server overload, network outages):

1. We may suspend gameplay temporarily until technical issues have been resolved.
2. Any losses incurred due to a system failure will be compensated at the discretion of management.

Suspension or Closure of Accounts

If you breach our Terms or engage in any form of prohibited activity:

1. Your account may be suspended, which means it is locked for a specified time period (as determined by us).
2. If the infraction is deemed severe, your account might be closed permanently without notice.

Intellectual Property and Platform Ownership

This Platform contains proprietary rights, including copyrights, trademarks, patents and other intellectual property ("IP"). By accessing our services:

1. You acknowledge that all IP remains with WMS Gaming Casinos (Light & Wonder) or its affiliates.
2. No user may use our logo, name or any other IP for commercial purposes without explicit permission.

Limitation of Liability

In no event shall we be liable for losses exceeding. The maximum liability in relation to direct damages will not exceed the total stakes placed on a specific game:

1. Indirect damages include consequential loss and lost profit.
2. These limitations apply unless otherwise stated by applicable laws or regulations.

Modification of Terms

We may change these Terms at any time without prior notice, so it is essential that you regularly review this page for updates.

Contact or Support Guidance

If you have questions about our Platform or require assistance with:

1. Deposits
2. Withdrawals
3. Account issues

Please contact us through the designated channels on our website.